Q) The files I have just uploaded are still considered as older
than the copies on my local directory by Folder Synchronizer. Why?
Q) I
am using the task scheduler to transfer files to multiple FTP sites,
once it connects to the first site the software doesn't automatically
disconnect from the site and continue to the next site!
Q) I
force uploaded file name case to be uppercase, then how can I make
the directory comparison not case sensitive?
Q) I
am pulling binary files from the remote server and I want to only
download new files or files that have different size, and I don't
care the file time. How can I do this?
Q) In
scheduling I am selecting an FTP Site with a port of 990. I can
manually connect fine, but the scheduler keeps trying to use port
21.
Q) The
files I have just uploaded are still considered as older than the
copies on my local directory by Folder Synchronizer. Why?
A) Check whether local
time and remote file time are of the same time zone. If not, go
to [Advanced Site Settings | Files | Server Time Offset] and enter
a proper value. Suppose you see a newly uploaded file in the Remote
Browser Pane has a timestamp of 13:30, while the time of your system
clock is 21:30, then you should enter a server time offset value
of 8 (hours).

Q) I am using
the task scheduler to transfer files to multiple FTP sites, once
it connects to the first site the software doesn't automatically
disconnect from the site and continue to the next site!
A) Although it doesn't
automatically disconnect the next sync task will still be launched
timely, and the ftp site in the next sync task will then be connected.
To force disconnecting from a site after a scheduled transfer is
finished, use [Options | Events | On transfer complete | Disconnect
from site].

Q) I
force uploaded file name case to be uppercase, then how can I make
the directory comparison not case sensitive?
A) Enable [Advanced Site
Settings | Synchronization | Ignore file name case].

Q) I am pulling
binary files from the remote server and I want to only download
new files or files that have different size, and I don't care the
file time. How can I do this?
A) Enable [Advanced Site
Settings | Synchronization | Compare file size rather than file
time].

Q) In scheduling
I am selecting an FTP Site with a port of 990. I can manually connect
fine, but the scheduler keeps trying to use port 21.
A) You might have another
profile of the same address but different port (21) stored in your
Address Book in a position ahead of the 990 one. In this case TurboFTP
uses the one with matching address that it first finds in Address
Book. If so what you should do is either to remove the 21 one or
to use a different address for one of them (for example, IP address),
with another using domain address.
Other Sections of FAQ:
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